In House Trainer

We have a vacancy for a full time Trainer to join our Human Resources and Learning and Development team based in our Colchester office. This is an exciting time to join the Human Resources and Learning and Development team as we prepare for updating our key systems and this role will help to deliver the training programme for each team. In addition, the role will involve delivering induction training for new employees and equipping our colleagues with the knowledge and skills to succeed at Birkett Long through our academy.

The successful candidate will be required to travel to our other offices on a regular basis to carry out induction training and deliver training sessions. 

The Department

Human Resource and Learning and Development work in partnership with the Firm to enhance the growth of the business whilst building a respectful, collaborative, safe and healthy culture. The team is dedicated to outstanding client service and the desire to meet the ever-changing needs of the business and its people, working as a cohesive team at all times. 

The Role

You will join the Human Resource and Learning and Development team in the Colchester office. The position is full-time and, subject to work commitments, there will be the opportunity for some working from home, if desired, in line with the Firm’s working from home guidelines. 

Key Responsibilities

You will support the Learning and Development Manager in delivering a broad range of training, development and learning opportunities for our employees.

Main responsibilities will include:

Training Development & Delivery

• Develop and present blended learning training content related to projects through a mixture of e-learning, face to face or online training

• Create user-friendly training materials, guides, and resources

• Working with the L&D Manager to identify training and development needs

• Design training programmes based on individual and organisational needs

• Induction Training

• Deliver tailored induction programs to induct all new employees to include an introduction to our firm’s policies, systems, and internal processes

• Support, deliver and evaluate induction training as well as new and existing software programmes for all members of staff. 

Project Support 

• Work with the L&D Manager and IT Team to ensure projects are supported from a Training point of view.

• Conduct training sessions for various departments, ensuring all employees understand and can effectively use the Firms systems. 

Collaboration

• Work closely with key stakeholders (IT, HR, Partners, BLHR, Team Leaders) to provide both internal or external training services where required

• Act as a point of contact for employees’ queries regarding training

Administrative Duties

• Undertaking training analysis

• Maintain project and training documentation, participant progress and programme outcomes

• Book external training courses on behalf of the firm 

The Candidate

You will have previous experience in a Software or Generalist Trainer role with an excellent track record and experience in organising, planning and delivering training programmes. 

You will have experience of training IT systems and using online cloud-based document storage solutions.

You will have exceptional communication skills and have experience in developing and delivering training courses for different learning needs. 

You will have the confidence to design and deliver both soft skill and IT training to a range of group sizes and possess the skill to multitask and problem solve. 

You will be analytical, have excellent interpersonal skills and the ability to evaluate the effectiveness or training programmes in line with learning outcomes. 

You will have experience of designing videos or e-learning content.

You will be:

• Flexible and reliable with strong attention to detail

• Able to demonstrate well-developed interpersonal and facilitation skills

• Confident in training and presentation delivery

• Self-motivated; with the ability to motivate others

• Able to multi-task, prioritise and work under pressure

• Confident in your ability to demonstrate a strong working knowledge of all IT applications (Microsoft Office, Document Management Systems)

• Quick to learn and train new systems as required

• Ability to operate effectively under pressure with multiple stakeholders

• An enthusiastic team player and willing to learn 

• Be self-motivated and able to multi-task, prioritise and work under pressure;

• Professional attitude and appearance

• Able to demonstrate your communication skills, negotiation and influencing skills.

This is an ideal opportunity to join a growing and ambitious team, and a good development opportunity within L&D. 

Please contact [email protected] if you have any questions about this role. 

We reserve the right to close this vacancy early.